This support article guides account holders on how to start a session they've invited people to.
SecureVideo has two different video platforms integrated: Zoom and VSee. SecureVideo began with VSee, and continues to support it as a quality solution that allows for modular window control and session recording. SecureVideo set Zoom as the default for new accounts in May 2016, for greater quality in group sessions and challenging network environments.
If you are unsure which platform you are using, check the lower left hand corner of your Dashboard to see if the button says "Install Zoom" or "Install VSee".
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