Published 02/22/2021 at 8:09am UTC
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SecureVideo tracks Masked Call history for you: start date/time, duration, and (if known) contact name. This support article goes over how to look up Masked Call usage on your account.
If permitted by your role, you can also look up the Masked Call history of other users on your account.
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1. Click on the profile icon in the upper right hand corner and select "Reports" from the menu.
2. Under "Masked Call Usage", click the "Go" button.
3. If you have access to other users' usage, the search will default to "All Users". You can click on the user name field to select a specific individual.
If you do not have this access, you will only see your own name in the drop-down menu.
Set a "From Date" and "To Date", and click "Filter".
4. The columns returned in the search results are:
This article was last reviewed by our Support team on February 19, 2021.