Virtual Clinic: Walk-in Clinic

Support Center > About SecureVideo Features

Published 05/10/2017 at 11:44pm UTC

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Virtual Clinic is an add-on workflow optimized for Walk-in Clinic is a type of Virtual Clinic add-on that allows new visitors to sign up to request sessions of a designated group of users in a coordinated way. You will need to be logged in as an Account Administrator to make the following change.


For more information on adding Virtual Clinic to your account, please contact our Sales Team by email at [email protected].


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1. Click on the profile icon in the upper right-hand corner and select "Account Groups" from the drop-down menu.

Account Groups option from menu 



2. Click on the "Enable Public URL" button for the "Virtual Clinic Participants" group that you want to allow public users for.  

Enable Public URL button



3. Copy the Public URL that appears. Use this link to send public users a registration form. Once they complete registering as a user, they can make requests into an existing Virtual Clinic queue.

Public URL link (account code blurred)



This article was last reviewed by our Support Team on August 12, 2021.